Frequently asked questions
General
Can you accommodate dietary requirements?
All of our vendors are independent businesses who manage their own kitchens. Please get in touch with them directly to clarify any allergies or dietary requirements before your visit.
Corporate events
Can I book a space for a corporate Event?
Of course, we would love to hear from you! Just fill out this form and we will be in touch with you as soon as possible.
Who do I contact about corporate events?
See our CORPORATE page for the enquiry form, and our events team will be in touch.
Is there a reliable AV?
Absolutely. Please speak with your event manager confirm exact details.
Do we need to source our own AV?
No, we can manage all of this for you. However, if you have a preferred supplier please speak directly with your event manager.
Do you have a lift?
Yes, it is located at the southern entrance on the Verity Lane side of the building.
Do you supply whiteboards and other consumables for my corporate event?
We supply whiteboards, whiteboard markers, pens and paper. Please bring your own post-its and anything else you might need. Chat to your event manager if you need clarifications.
Can we self-cater our food?
We have 5 fully operational kitchens serving a wide variety of delicious cuisine, so we require that all food and beverage is booked and purchased through us. If you’re unsure about something specific that you require, please feel free to speak with your event manager.
Accessibility
I'm in a wheelchair, can I get upstairs easily?
Yes, no problem. Our venue is flat floor accessible from Northbourne Avenue and Verity Lane, and we have a lift to the upstairs level.
Do you have stairs or just a lift?
Are assistance animals allowed in the venues?
Bar
Do you stock gluten-free beer?
Do you have non-alcoholic cocktails or beers?
Can I bring my own drinks?
Location info
Where are you located?
Where's the best spot to park?
Parking in Civic is mostly all paid, with the best options being either the Constitution Place underground car park, which can be accessed via Constitution Avenue, a 5-minute walk from us. Their car park is open 24 hours, seven days a week, with night rates applied after 5 pm. Visit this site for parking rates and a map.
Other options include the above-ground public car park on London Circuit next to the Canberra Museum and Gallery, and the Canberra Centre’s various car parking options as well.